Puzzlumina

Legal

Commercial Disclosure

Required under applicable consumer protection regulations.

1. Seller identity

2. Description of services

Puzzlumina is an online puzzle platform. Users can play Sudoku puzzles at various sizes and difficulty levels. The service is delivered entirely digitally through the website at puzzlumina.com. Access is immediate upon account creation or subscription activation.

3. Pricing

Puzzlumina offers a free tier with no credit card required. Paid subscription plans are available with additional features. All prices are displayed in USD and are clearly shown before any purchase. Applicable taxes are calculated and displayed at checkout based on your location. See our pricing page for current plan details.

4. Payment processing

All payments are processed securely by Stripe, Inc., a PCI-compliant payment processor. Your card details are never stored on our servers. Accepted payment methods include major credit and debit cards. For more information, see Stripe's Privacy Policy.

5. Billing and subscription terms

  • Subscriptions are billed monthly on a recurring basis.
  • Billing begins immediately upon subscribing to a paid plan.
  • Subscriptions automatically renew at the end of each billing period unless cancelled.
  • You can manage your subscription and payment methods through your account settings.

6. Cancellation policy

You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to your paid plan features until the end of the current billing period. No further charges will be made after cancellation takes effect.

7. Refund policy

As a digital service, refunds are generally not provided for partial billing periods. However, if you experience a billing error, duplicate charge, or other payment issue, please contact us at support@puzzlumina.com and we will resolve it promptly. Refund requests are reviewed on a case-by-case basis.

8. Delivery

All services are delivered digitally. Access to paid features is granted immediately upon successful payment processing. No physical goods are shipped.

9. Contact

For billing, commercial, or general enquiries: